Frequently Asked Questions about Our Indoor Playground Facility
Jumping Jiminy’s Playground and Café Inc is the biggest indoor playground facility on Vancouver Island. We are the ideal indoor playground for kids in Nanaimo, Campbell River, Duncan, Parksville, Courtenay, Ladysmith and the surrounding areas. We have a variety of exciting and engaging play structures, games and activities. Consider us for your child's next birthday party or use our drop and play service to get your errands done while your kid enjoys ample amounts of playtime. Below are a set of frequently asked questions about our playground and services. Go through them to understand more about what we offer. In case you require any further information, don’t hesitate to call us. We look forward to hearing from you.
Is Jumping Jiminy’s Playground and Café Inc a Childcare Center?
Jumping Jiminy’s Playground and Café Inc is not a childcare center. Parents and guardians are fully responsible for watching their children.
Am I Allowed to Bring My Own Food to Jumping Jiminy’s Playground and Café Inc?
As there are a lot of food allergies nowadays, we would like to keep Jumping Jiminy’s Playground and Café Inc a controlled environment. Therefore, we do not permit you to bring food or drinks to the facility (with the exception of baby formula). We are a peanut-free zone.
Do You Offer Free WIFI?
Yes, we offer free WIFI to all of our customers.
What Ages Are Allowed in the Playground?
All children from 10 months to 15 years are allowed in the playground.
Do You Have Equipment for Children under 3?
Yes, we have a specially designed “toddler’s area” that is specifically set up for children under 3.
Do You Offer Any Family Discounts?
We do! Families with 5 or more children will get 50 cents off on the admission of each child, every day.
Do You Offer Any Other Discounts?
Yes, we offer a Variety of discounts, you can check out our home page for more of those, or go to the COMMUNITY VALUES coupon book, etc. :)
We Love Visiting Jumping Jiminy’s Playground and Café Inc! Do You Have a Frequent Pass?
Yes, we offer 10 visit passes and 20 visit passes. Cardholders can play at any time and on any day with these passes. There are no expiry dates on our passes.
Do You Sell Gift Cards or Gift Certificates?
Yes. We have a single visit pass which is good for one time visit admissions. We also have gift certificates, which are available for any value upon your request. Gift certificates can be used for admission and at our café.
Do You Allow Any Outside Food and Drinks to Be Brought to the Birthday Party?
Due to liability issues / Food licensing procedures, we cannot allow outside food and drinks into Jumping jiminys
Do You Allow Having Birthdays in the Café Area?
No, Jumping Jiminy’s Playground and Café Inc only allows birthday parties in our party rooms and they must be booked in advance. We do not allow birthday parties, cakes or the opening of gifts in our café area.
Am I Allowed to Bring play on the play structure with my kids?
Due to safety issues, we do not allow adults to play in the structure especially during busy days. However, if you are visiting on low volume days (Monday -Fridays) and are the only ones in the facility, you are welcome to help your kids navigate the structure until multiple families are present.
Does Everyone Have to Wear Socks to Get into Jumping Jiminy’s Playground and Café Inc?
Yes, everyone, both children and adults have to remove their shoes and wear socks before entering Jumping Jiminy’s Playground and Café Inc.